Hoya AH 0742 (Pre Order)

Rare Plant Import Pre-Orders

Thank you for participating in the Fuzzy Roots South Africa import round! By ordering, you are securing rare and exotic plants brought in directly from our premium international growers.

📌 Please Note: Plant photos represent one individual plant from a group of similar size and color. While your plant will be an accurate representation, variegation by its very nature is unpredictable; uniformity and exact patterning cannot be guaranteed.

📦 Acclimation Policy & Care

Because these are fresh imports, they require specialized care upon arrival.

• Default Shipping (Unacclimated): All plants are standardly sold unacclimated and will be dispatched to you immediately upon arrival in South Africa. Providing a proper acclimation environment is the sole responsibility of the customer.

• Fuzzy Roots Acclimation Service: If you prefer us to acclimate your new plants for you, you can request this service via email at sales@fuzzyroots.co.za. Pricing and timelines will depend on the pot size and your preferred substrate. You can request PON, Leca, premium aroid mix, sphagnum moss, caladium mix, anthurium mix, or Aqua soil.

• We’re Here to Help! Please research your new plant's specific needs carefully to ensure it thrives. If you have any questions or need advice on the acclimation process, we are always happy to help. Reach out to us anytime at fuzzyrootsza@gmail.com for tips and care guidance.

💳 Payment Policy

To secure your imported plants, we require a commitment to the order:

• A 50% Deposit is strictly required to confirm all pre-orders.

• Deposits can be made easily via EFT (Electronic Funds Transfer). Secure banking details will be provided directly at checkout.

🔄 Refund, Cancellation & Guarantee Policy

Please review our strict import policies before completing your purchase:

• Strict No-Cancellation Policy: Once an order is placed with our international growers, no cancellations are allowed. If you choose to cancel or abandon your order, your 50% deposit will be completely forfeit.

• Live Arrival Guarantee: Fuzzy Roots guarantees live arrival within South Africa. If a plant is severely damaged or dead upon unboxing on delivery day, we will issue a full refund or a replacement.

• Post-Arrival Care: Because we cannot control the environment in which the plant is kept after delivery, we cannot replace or refund plants that perish due to incorrect care or failed acclimation.

By purchasing this plant or product, you explicitly agree to these terms and conditions.