Privacy policy

At Fuzzy Roots, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and store personal information obtained through our website. By using our services, you agree to the practices described in this Policy.

1. Information Collection:

  • We may collect personal information such as name, email address, phone number, and address when you create an account, place an order, or subscribe to our newsletter.
  • We automatically gather non-personal information, including IP address, browser type, and pages visited, to enhance user experience and analytics.

2. Information Use:

  • Personal information is utilized for order processing, customer service, marketing communications, and to personalize your shopping experience.
  • Non-personal information aids in website optimization, security monitoring, and understanding user preferences.

3. Information Sharing:

  • We may share information with trusted third-party service providers to facilitate order fulfillment, shipping, payment processing, and marketing efforts.
  • Your data will not be sold, rented, or disclosed to unrelated parties unless required by law or with your consent.

4. Data Security:

  • We implement appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
  • Secure Socket Layer (SSL) encryption technology is used for secure transaction processing.

5. Cookie Usage:

  • Cookies are employed to enhance user experience, track preferences, and improve website functionality.
  • You have the option to control cookie settings through your browser, but disabling cookies may limit certain features.

6. Privacy Rights:

  • You have the right to access, correct, or delete your personal information held by us.
  • To exercise these rights or inquire about our Privacy Policy, please contact us at fuzzyrootsza@gmail.com

By using our website, you acknowledge and consent to the terms outlined in this Privacy Policy. We reserve the right to update this Policy as necessary, and any modifications will be communicated through our website. Thank you for entrusting us with your information and for supporting our online plant store in South Africa.

This Privacy Policy was last updated on 5 May 2024.